What We Do
We link competencies, theory and coaching to measure real operational improvement through our “80-20 Intervention”. 80% of our time is dedicated to on-the-floor coaching and operational optimisation, while 20% is focused on in-classroom training and competencies.
This integrated multifaceted approach bridges the learning transfer gap and has been proven to result in operational efficiency and improvement. The rationale behind it is simple: if both the competencies and operational management skills of supervisors are developed in a cohesive manner, team effectiveness improves—enhancing organisational performance. This is typically seen through the improved utilisation, availability, efficiency, and quality of their teams’ work.